Course curriculum

  • 1

    Welcome!

  • 2

    Performing AAR Trips

    • Types of E-hail
    • Types of AAR Trips
    • AAR Performance Rating
    • Quiz - Performing AAR Trips
  • 3

    AAR Trip Payments

    • Metered vs. Fixed-Price Trips
    • Passenger Co-Pays
    • No-Show Payments
    • Quiz - AAR Trip Payments
  • 4

    ARRO Driver App

    • ARRO Driver Features & Benefits
  • 5

    Drugs & Drug Testing Policy

    • Drug Testing Policy
    • Drug Addiction & Abuse
    • Quiz - Drugs
  • 6

    Accidents

    • How To Handle Accidents
    • Quiz - Accidents
  • 7

    Customer Service

    • Providing Great Customer Service
    • AAR Trip Reminders: Sensitivity to the Disabled Community
    • 5 Tips for Success
    • Quiz - Customer Service
  • 8

    Conclusion

    • Next Steps
    • Quiz - Next Steps