ADA Certification
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1
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Disclaimer
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ARRO PPE Driver Acknowldegement
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Hack #
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Course Intro & Overview
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ADA Quiz
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2
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Types of E-hail
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Types of AAR Trips
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AAR Performance Rating
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Quiz - Performing AAR Trips
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3
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Metered vs. Fixed-Price Trips
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Passenger Co-Pays
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No-Show Payments
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Quiz - AAR Trip Payments
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4
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ARRO Driver Features & Benefits
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5
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Drug Testing Policy
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Drug Addiction & Abuse
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Quiz - Drugs
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6
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How To Handle Accidents
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Quiz - Accidents
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7
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Providing Great Customer Service
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AAR Trip Reminders: Sensitivity to the Disabled Community
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Door-to-Door Training
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5 Tips for Success
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Quiz - Customer Service
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8
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Next Steps
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Quiz - Next Steps